Update: Since I wrote this, I spoke to Chelone Wolf, the owner of AudioRelief. It would seem that they have nothing to do with what happened here (my goof), so I’d like to say, they are a small, trustworthy company. If you need earplugs, they’re worth using!
Go to AudioRelief
Here’s the original post.
I’m annoyed.
A while ago I purchased a copy of Genie Backup Manager. During the whole checkout process, I received the usual flurry of emails about the order, etc. I can’t recall exactly, but I think either in an email, or on the order page, I was offered to sign up to Shopper Discounts and Rewards. It mentioned discounts and rebates and things, so it seemed like a good idea. I’d used Shopzilla in the past, and it looked pretty similar, so seemed like a good idea.
What the site neglected to mention, in any obvious fashion, was that you have to PAY for this service. What it also failed to do, was at any point ask me to expressly give it permission to use my payment details.
This, I find appalling. I’m annoyed with myself too, as I happened to be looking at last month’s credit card statement and spotted it. I should’ve seen it earlier, but didn’t.
I took myself straight along to their website, and cancelled. In cancelling, I wanted to fire off a bile-filled email to them, and was digging around when I found a handy refund button.
Now, it remains to be seen if they actually DO refund me. If not, I’ll be off to the credit card company to have a good winge. I’m considering talking to trading standards too, as this sort of thing shouldn’t happen. I was basically duped into signing up to a paid service, during my transaction with Geniesoft’s agents, RegNow..
So, basically, don’t sign up to Shopper Discounts and Rewards, and MAKE SURE you aren’t doing so without realising.
I think the other thing that annoyed me was that in the time I was signed up with them, I tried to use the service to find a discount, and didn’t find anything! I’ve found more by just simply Googling for offer codes.Moral of the story – AVOID.
Additional:
I’m not the only one to have been caught out. Link