I have had quite possibly the most physically, and mentally tiring week in quite some time.
At work we’ve been installing a new phone system. Obviously, it has to integrate with the existing system, so there’s been lots of fun getting it to talk with that.
The new system was scheduled to be installed in time for some departments to move into a building that has been refurbished. That didn’t happen though, do to various silly leadtimes of other supporting parties. The end result being, we were still setting up the back-end, and testing stuff, as we were also moving people on to it.
Not good.
It resulted in all sorts of odd problems for people. Me mainly. The process to get a phone onto the new system, and the user’s converted across went roughly like this:
- Configure the old system to redirect the number, which meant dragging my laptop up into the server room and plugging it in
- Checking the user’s account was synced up properly
- Walking round to the refurbished building (with my laptop), finding the number of the phone, and re-assigning it.
In itself, not a big problem, but a LOT of to-and-froing. Not only that, but I spent all week staring at seemingly random numbers, By the end of the day doing that, all these numbers in my head had worn me down big time.
How these telecomms engineers put up with this all the time, I don’t know.