davidrickard.net » Funny

‘BT’ fail

David Rickard — Wed, 21 Apr 2010 19:47:46 +0000

I was sitting at my desk at work this morning, doing something probably very important when the phone rang. I answered it, and a nice lady began by telling me she was calling from British Telecom, and was updating customer information. She asked if it was OK to do this. I replied that we’d been trying for ages to get all our customer info updated (we have various company names, and errors in invoices and bills – trivial stuff, but it’s messy). She then started asking really basic questions, like company name, and address. I didn’t answer anything, and asked her to prove she was looking at our account. She reeled off some really basic facts you could find off the website (including the URL of the University website). I wasn’t convinced she may have been from BT, so asked her to confirm an account number or something, but she waffled on about asking about line useage, and products we wanted. I told her I wasn’t interested and hung up.

The thing about the call which intrigued me the most was that BT are notoriously bad at acting on changes of information. Indeed, somebody from BT told me that a lot of their billing hangs off company names and addresses, so changing it causes all sorts of headaches for the billing department – hence why they don’t!

I can’t help but feel my friend on the phone was cold calling from some random agency, basically looking to find info about us and what we do and needed, which they’d then cold call us about and try to sell to us. Maybe I was being over-cautious, and she was legit. I don’t know, and don’t care. Frankly BT, there’s much better ways of doing this!

YouTube – simonscat’s Channel

David Rickard — Fri, 30 Oct 2009 18:41:20 +0000

YouTube – simonscat’s Channel.

A really great little series of animations. Wonderful stuff!

YouTube – T-Mobile SING-FULL SONG

David Rickard — Sun, 03 May 2009 08:39:46 +0000

YouTube – T-Mobile SING-FULL SONG.

OK, now this is pretty cool. Made the hairs on the back of my neck stand up!

The power of music! Ahhhhhhh.

YouTube – Wii Fail

David Rickard — Sat, 02 May 2009 16:09:12 +0000

YouTube – Wii Fail.

This is why you should ALWAYS wear the wrist strap when using your Wiimote.

If the Wii came out about10 years ago, when most people had CRTs still, they’d probably just bounce off, no harm done, but LCD and Plasma screens are made of very thin, fragile sheets of glass and plastic. Doesn’t take much to bust one.

xkcd – A Webcomic – New Car

David Rickard — Fri, 17 Apr 2009 17:46:11 +0000

xkcd – A Webcomic – New Car.

Very good…

Google Bearview

David Rickard — Wed, 01 Apr 2009 13:35:09 +0000

Just watching the G20 protests outside of RBS on TV, and thought ‘I know, I’ll look it up on Streeview!’

After a bit of searching, I found it, but I also spotted something odd:

Obviously an April Fool’s day thing, but still, quite funny.

YouTube – Boothby Graffoe – England, Ed Robertson Songwriter Panel Part 8 Ships and Dip V

David Rickard — Mon, 09 Mar 2009 20:20:15 +0000

YouTube – Boothby Graffoe – England, Ed Robertson Songwriter Panel Part 8 Ships and Dip V.

Oh Boothby, you are a funny man!

YouTube – Creme That Egg

David Rickard — Sun, 08 Mar 2009 17:16:58 +0000

YouTube – Creme That Egg.

Eh? Dowhatnow?

David Rickard — Fri, 27 Feb 2009 12:06:37 +0000

This is the error I just got from the game ‘Building & Co‘. I’m guessing something’s not right. Just not sure what…